Energy Volunteers ("we", "us", "our") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your information when you use our services, including our free webinars on energy management topics.

Who We Are

Energy Volunteers is an organisation dedicated to providing support and resources to charities in the field of energy management. For more information about our organisation, go to www.energyvolunteers.org.

Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, phone number, and job title.

• Organisation Information: Charity name, address, and contact details.

• Energy Consumption Data: Energy usage data, supplier information, and data capture related to energy consumption.

• Usage Data: Information about your use of our website and services, including details of your visits to our site and the resources that you access.

How We Use Your Information

We use the information we collect to:

• Provide and manage our webinars and services.

• Communicate with you about our services, updates, and changes.

• Analyse and improve our services.

• Comply with legal obligations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services to you.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted communication, and restricted access to data.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of any incorrect or incomplete data.

• Request erasure of your personal data when it is no longer necessary for us to retain it.

• Object to the processing of your personal data in certain circumstances.

• Request the restriction of processing of your personal data.

• Request the transfer of your personal data to another party.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email.

Contact Us

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at bryan@energyvolunteers.org.